Sales Tips >> Browse Articles >> Goals & Objectives
Goals, Planning and Real Change
How often have you been exhorted to set your goals down in writing? How often have you done it? How often have you immediately forgotten about them once you’ve completed the writing exercise?
Most of us have experienced the frustration of setting goals only see them fade away into nothingness. We never reach them. More than likely, we never think seriously about them after we’ve ‘established’ them. They make us feel good for a while but they’re really not something ‘that’s going to happen.’
That experience naturally leads us to ask whether goal setting is even an exercise worth our time and effort. Research by Dr. Peter Gollwitzer, Professor of Psychology at New York University, indicates that the answer is a resounding, “yes it is”—and an equally resounding, “no, it’s not.”
Setting goals in and of themselves will lead nowhere but to frustration and feeling guilt for not reaching them. Simply setting goals is fruitless because by themselves they result in no positive action. They simply state a wish, not a concrete objective.
In order for goals to be met, they must be accompanied by a definite, realistic action plan to reach them. In other words, knowing what your goal is will get you nowhere if you don’t know how you’re going to make it happen. Furthermore, according to Dr. Gollwitzer’s research, the very act of creating a detailed plan of action helps bring about the realization of the goal.
Allow me to quote a relatively lengthy summary passage of his research as presented in an article of his, “Metacognition in Action: the Importance of Implementation Intentions,” as published in Personality and Social Psychology Review. (Bold added for emphasis)
"When people furnish their goal intentions (“I
intend to attain the goal X”) with
implementation intentions (“I will initiate the
goal-directed response y when
situation z arises”), the initiation of goal-directed
responses becomes automated.
As this type of automaticity stems from a single
act of will, it is referred to as
strategic automaticity. We report various
studies demonstrating that the strategic
automaticity leads to immediate and efficient
responding, which does not need
a conscious intent. In addition, the situational
cues specified in implementation
intentions seem to be easily detected and
readily attended to. Further research
indiciates that the strategic automaticity induced
by implementation intentions
also helps resist temptation and fight bad
habits.”
In other words, the act of creating a detailed, step-by-step action plan generates “immediate and effective responding” to the situation to implement the plan without the need of “conscious intent.” If your plan is well thought-out, detailed and actionable (that is not vague or theoretical, but concrete), your mind will initiate the next steps necessary to work toward attaining your goal.
Other research by Dr. Gollwitzer indicates actionable goal planning is the primary differentiator between top producers and average and below average salespeople and managers. There is no magic to becoming a top producer or a top manager. The key is knowing where you want to go and how you’re going to get there—in detail, in realistic actionable steps.
Paul McCord is the author of SuperStar Selling: 12 Keys to Becoming a Sales SuperStar, a detailed guide to creating a real, workable, actionable sales and marketing plan and Creating a Million Dollar a Year Sales Income: Sales Success through Client Referrals. Paul’s work has appeared in such business and industry publications as Forbes, Business Week, Selling Power, Fox Business News, and other leading business and industry publications. Visit his website at http://www.mccordandassociates.com or his highly popular blog at http://salesandmanagementblog.com. He may be reached at pmccord@mccordandassociates.com.
Copyright 2008, Paul McCord. Reprint and republication with full attribution and brief bio and notification of publication to info@mccordandassociates.com.